Privacy Policy

1. Introduction

PlasmaRift ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and visit our website.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Contact us through our website forms
• Request information about our services
• Subscribe to our communications
• Participate in surveys or feedback requests

This may include: name, email address, phone number, company information, job title, and business requirements.

2.2 Information We Collect Automatically

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referral sources
• Cookies and similar tracking technologies

2.3 Lead Data Collection

In providing our lead generation services, we collect prospect information from various sources including:

• Public databases and directories
• Social media platforms
• Professional networking sites
• Industry publications and websites
• Advertising platforms and networks

3. How We Use Your Information

We use collected information to:

• Provide and improve our lead generation services
• Respond to your inquiries and requests
• Send you relevant business communications
• Analyze and optimize our website and services
• Comply with legal obligations
• Protect against fraud and security threats
• Develop new products and services

4. Information Sharing and Disclosure

4.1 Service Delivery

We share lead information with our clients as part of our core service offering. This is done in accordance with our service agreements and quality standards.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Data analysis and processing
• Customer support services
• Payment processing
• Marketing and advertising

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Respond to government requests
• Protect our rights and property
• Ensure user safety

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Secure data centers and infrastructure

6. Data Retention

We retain information for as long as necessary to:

• Provide our services effectively
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and operations

Lead data is typically retained for 2 years unless otherwise specified in our service agreements.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Update your contact preferences
• Request deletion of your information (subject to legal requirements)

7.2 Marketing Communications

You can opt out of marketing communications by:

• Clicking unsubscribe links in emails
• Contacting us directly
• Updating your preferences in your account

7.3 Cookies and Tracking

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

11. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: